PLEASE READ CAREFULLY

December 2024

Our Contact Details

Name: Imane Kurdi
Address: Presence Sessions
E-mail: hello@presencesessions.com

This notice applies to all the activities of Presence Sessions. It applies regardless of how you provide personal data to us, whether you visit us online, visit our premises, receive services from us, contact us via social media, or whether you telephone, email, write to us, text us, or attend our events.

Your use of this site and our services signifies your understanding and acceptance of the terms of this Privacy Notice.

Presence Sessions represent collective partnerships of several licensed therapists.

The Type of Personal Information We Collect

We may collect, use, store, or transfer various kinds of personal data about you when you use our website, when you receive services or communication from us. Similarly, we may process your personal data if you are a prospective, current, or former client. We have categorized the various kinds of personal data as follows:

• Identity Data: Includes your first and last name, and for some individuals.
• Contact Data: Includes billing address, home or work address, email address, mobile number, or landline number.
• Social Media Data: Includes your social media handles and your engagement with us.
• Financial Data: Includes the payment method and card association used to process payments. We do not process financial transactions; these are managed by payment service providers, banks, or financial institutions.
• Communication Data: Includes details about communications you have made on our website, such as information provided in requests for therapy services, or other correspondence.
• Feedback and Evaluation Data: Supports ongoing service improvements.
• Technical Data: Includes device details (IP/MAC address, browser type and version, location, operating system, etc.).
• Usage Data: Includes information about your website navigation, browsing patterns, and click stream during visits. This data is stored in Google Analytics.
• Profile Data: Includes your username, name, and other details shared in message fields or text boxes.
• Client Registration Information: Includes details provided when registering for our services.
• Health and Wellbeing Data: Collected during session bookings.
• Marketing and Communications Data: Includes your preferences for receiving marketing communications.

How We Get Personal Information and Why We Have It

Most personal information we process is provided directly by you for one of the following reasons:

• Direct Interactions: Using our website, filling in forms, attending events or classes, or corresponding with us by post, phone, email, or in person.
• Automated Technologies or Interactions: We may automatically collect usage data and technical data about your equipment, browsing actions, and patterns.

We use the information to:

• Provide therapy services, products, information, or advice.
• Improve the user experience of our website and services.
• Respond to your inquiries and inform you of changes to our services.
• Support marketing strategies and send newsletters.
• Comply with legal obligations.

Lawful Bases for Processing

Under the UK Data Protection Act 2018 and GDPR, the lawful bases we rely on for processing include:
(a) Your Consent: Can be removed anytime by contacting hello@presencesessions.comor
(b) Contractual Obligation
(c) Legal Obligation
(d) Vital Interests
(e) Legitimate Interest

How We Store and Share Your Personal Information

Your data is securely stored and accessed only by authorized personnel. We do not share personal data for marketing purposes but may share it in limited circumstances, such as:

• When required to fulfill your service request.
• With third parties supporting operations (e.g., hired venues).

Data Protection Rights

You have rights under data protection laws, including:

• Access: Request copies of your personal information.
• Rectification: Request corrections to inaccurate data.
• Erasure: Request deletion of personal data in certain circumstances.
• Restriction of Processing: Request limits on data processing.
• Objection: Object to processing in certain circumstances.
• Data Portability: Request data transfers to another organization or yourself.

Requests can be made to info@presencesessions.com

Annual Updates to This Privacy Notice

We review this notice annually and update it as necessary. Material changes will be communicated, and consent will be sought if required.